RDC COPPA Privacy Policy
This Privacy Policy describes RDC Training, LLC’s (“RDC”) privacy practices in relation to information that we collect through the website rdc-training.com operated by us from which you are accessing this Privacy Policy (the “Website”).
1. COPPA. This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding children’s personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit OnGuard Online.
The policies outlined in this COPPA Privacy Policy are intended to supplement the information appearing in our general Privacy Policy. Where the COPPA Privacy Policy conflicts with the general Privacy Policy concerning information about a Child, the terms of this COPPA Privacy Policy will prevail over the general Privacy Policy.
2. Teacher or schools consent in lieu of a parent. With regard to school-based activities, COPPA allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities.
RDC collects limited personal information from minor students only where that student’s school, district, or teacher has contracted with RDC to provide service, which collects personal information solely for the use and benefit of the learning environment. RDC requires schools, districts, or teachers to obtain parental consent from parents.
If you are a parent and would like more information on parental rights with respect to a child’s educational record under the Family Educational Rights and Privacy Act (FERPA), please visit the FERPA site. If you believe that a student’s school, district, or teacher has not required parental consent prior to our collection of any personal information, contact us at rdc@rdc-training.com.
If you are accessing RDC on behalf of a School or District, the following provisions also apply:
- You represent and warrant that you are solely responsible for complying with the Child Online Privacy Protection Act (COPPA) requirement to secure parental consent for accessing applications which require personal information from children under 13.
- You must obtain verifiable parental consent (“Consent”) from all parents whose children will be accessing RDC and provide a copy to us upon our request. For more information on COPPA, please see www.ftc.gov/privacy.
- When obtaining Consent, you must provide parents with a copy of our Privacy Policy.
3. Personal information. In order to create an account, RDC does require that all users create a username and password, which is stored on the site, and may collect personal information such as name or email, or other information if necessary, depending on the needs of your school or the service. Documents may be uploaded to RDC by users for online sharing or processing.
Please note that children can choose whether to share their information with us, but certain features may not function without it. As a result, children may not be able to access certain features if required information has not been provided. We will not require a child to provide more information than is reasonably necessary in order to participate in RDC Services.
RDC collects limited personal information from minor students only where that student’s school, district, or teacher has contracted with RDC to collect personal information for the use and benefit of the learning environment. This information is not shared outside of the school or with any third parties except those needed for the provision of the service as outlined in this policy. Students of any age cannot share their profiles publicly outside of their school.
4. Cookies and similar technologies. Technologies such as cookies, beacons, tags and scripts are used by RDC. These technologies are used to make it easier for you to navigate our site, to store your passwords so you don’t have to enter it more than once, analyzing trends, administering the site, tracking users’ movements throughout our site and to gather usage information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As true of most Web Sites, we gather certain information automatically and store it in log files for trouble-shooting when problems arise. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically-collected data to other information we collect about you.
RDC collects and analyzes data on how the service is used in the aggregate for the purpose of improving and enhancing its service. RDC does not analyze information on how particular individuals use the service as part of general reporting procedures or in the usual course of business. However, information on individual usage of the system, including but not limited to individual IP addresses, may be analyzed on a case-specific basis to respond to a usage information request by the customer who registered for the service, or to resolve a technical difficulty or to assist in resolving or investigating any misuse of the service.
5. Disclosure and permissions. We do not disclose personal information collected from Children to third parties other than to persons who provide support for the operations of the service and who do not use the information for any other purpose, except as follows:
- Parents;
- Teachers & school administrators.
We may disclose any and all personal information collected from a Child to the parent or teacher who registered for the service in connection with such Child.
We may disclose your or your child’s personally identifiable information in connection with business transfers and purchases. As we continue to develop our business we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself and/or all or a significant part of its assets may be acquired by another company. We may provide any information we have to a potential counter-party in any such potential transaction. If such a transaction is completed, your or your child’s personally identifiable information may be one of the transferred and shared business assets. In the event that information is shared in this manner, notice will be posted on our Site.
In this event this privacy policy will continue to apply unless we contact you and ask you to opt in to any changes before they are implemented.
We reserve the right to disclose your or your child’s personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
6. Is the personal information secure? Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. The transmission of information via the Internet is not completely secure. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
When you enter your information on our site we encrypt the transmission of that information. Firewalls are used to segregate application tiers and provide strict controls on access to resources within our networks. Your data is also encrypted at rest on the servers hosted by our cloud services partner.
7. Third Party Service Providers. We work with a number of third-party service providers to help improve the quality of our service. These third parties do not share your information with any other third parties. We will only contract with service providers that are consistent with this policy or allow users a choice to send information to the future provider.
For more information on any of these third parties please contact us at: rdc@rdc-training.com
8. Review and Deletion of Personal Information. Parents have the right to refuse the site further contact with their child and to have access to their child’s information and to have it deleted by contacting the school administrator.
Parents have the right to consent to the site’s use of the child’s personal information without having to consent to its disclosure of that information to third parties by contacting the school administrator.
If you are the parent and guardian of a student using RDC, and cease to agree with RDC’s terms of use and privacy policy at some point in the future, you may opt-out by contacting your your school’s RDC administrator if you are an Education account user, or contact us at rdc@rdc-training.com if you are an individual account user.
If your or your student’s or your child’s personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change directly in the user profile, or email us at rdc@rdc-training.com. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at rdc@rdc-training.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
In any correspondence such as e-mail or mail, please include the child’s username, the school or organization, and the teacher or parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a teacher or parent’s identity before granting access to any personal information.
9. Changes to this Policy. We reserve the right to amend this Privacy Policy at any time. Please check this page periodically for changes. If we intend to make a material change in the collection, use, or disclosure practices with respect to a Child’s previously-collected personal information to which a parent previously has consented, we will obtain the consent of the teacher or parent who registered for the service in connection with the child to such changes.
10. Links to Other Sites. If you click on a link to a third-party site, you will leave rdc-training.com and be redirected to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as RDC. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third-party website that is linked to the RDC site, you should read that site’s privacy statement before providing any personally identifiable information.
11. Contacting Us. If you have any questions about this Privacy Policy or other matters that relate to it, you may contact us at RDC Training, LLC, P.O. Box 152, Decorah, IA 52101 or by email at rdc@rdc-training.com (with the subject line “Privacy Policy”).
12. Modification Date. This COPPA Privacy Policy was last modified November 28, 2018.